CCTV News:As the Spring Festival is approaching, people are very concerned about Spring Festival travel rush. How to deal with the annual "big exam"? On January 18th, at the press conference of the State Council Office, responsible comrades of relevant departments introduced the situation and work arrangement of Spring Festival travel rush in 2019.
The rostrum on that day was slightly crowded, and the host and seven responsible comrades of relevant departments patiently answered. The podium was already packed, and some reporters came to the press conference site early, occupied a good position and set up machines, and recorded the innovative "big moves" of many departments in response to Spring Festival travel rush with their own lenses and pen and ink.
The first and last mile of unimpeded travel
The National Development and Reform Commission has instructed all departments to strengthen the connection between different modes of transportation. Beijing, Guangzhou, Chengdu and other places have opened "reserved buses", and some cities have established "off-site terminals" to provide intermodal services between different modes of transportation, so as to smooth the first and last kilometers of passengers’ travel.
The transportation department has also strengthened the effective connection between inter-city traffic and urban traffic, and Beijing South Railway Station and tianjin railway station have realized joint safety inspection between stations and subways, mutual recognition of security inspection, and reduced repeated security inspection. There are 50 railway stations in the country that have realized the transfer within the station, which is convenient for passengers to travel to the maximum extent. At 18 stations, including Nanjing South Railway Station and Guangzhou South Railway Station, high-speed rail and shared car services are provided to get through the last mile of travel.
Science and technology intelligence to improve service quality
The railway department should have known about the introduction of information services. Increase the push of information such as the situation of being late, grouping and seat changes, so that passengers can grasp the information as soon as possible and arrange their trips reasonably. Vigorously promote the "high-speed rail network+internet" integrated service, and improve the efficiency of entering and leaving the station with intelligent services. Some new functions, such as scanning code login, "brushing face" verification, alternate ticket purchase, have been introduced for online ticket sales, and self-checking of second-generation ID cards has been realized in qualified railway stations, so there is no need to collect tickets.
In addition, 12306 also launched an alternate ticket purchase service. When passengers can’t buy tickets for the first time, they can make up the returned tickets in time through the standby tickets, which can reduce the time and energy spent by passengers to repeatedly check the remaining tickets. By January 17th, 294,000 standby orders had been received, and the effect was very good.
Civil aviation promotes "paperless" travel at major airports in China and makes great use of modern information technology. Self-service check-in machines and electronic registration boards were opened at 229 airports, and the whole process of passenger check-in and security check-in and boarding was realized electronically at 32 airports of 10 million levels; In some airports, the whole process of tracking outbound baggage and video monitoring of arrival baggage are realized to avoid baggage loss; On more than 300 aircraft of 12 airlines, cabin network service was opened; Push all flight dynamic information in real time, and simplify the procedures for returning and signing. In Beijing, Shenzhen and Jilin, we will carry out pilot projects of electronic temporary flight identification, which can be applied for online by mobile phone anytime and anywhere, making it convenient for passengers who forget to bring their ID cards when they go out.
Work overtime and stick to your post.
Spring Festival travel rush is the peak period of the most concentrated passenger flow in a year, and all departments have made sufficient guarantees for personnel capacity.
The 2 million cadres and workers of the railway department will stick to their posts during the festival, especially during the New Year’s Eve, the first day and the second day, and arrange 500,000 employees to take up their posts for the maintenance of fixed facilities and rolling stock mobile equipment to ensure the safety and stability of transportation after the festival.
The civil aviation department introduced new measures in Spring Festival travel rush this year to arrange some hot cities to operate overnight. Ten large airports, such as Pudong, Guangzhou, Shenzhen, Chengdu, Kunming, Hangzhou, Chongqing, Xi ‘an, Urumqi and Sanya, arrange a certain number of flights from 1 am to 6 am throughout Spring Festival travel rush for 40 days to cope with possible passenger travel peaks and relieve the previous passenger detention and congestion.
In terms of emergency management, the newly established national fire rescue team strictly implements the duty standby system, so that all fire officers and soldiers can be on duty 24 hours a day and monitor disaster information 24 hours a day. Strengthen the on-site duty in key areas, increase the input of duty forces, and implement uninterrupted mobile duty inspections.
Service consciousness warms the way home
In the aspect of station service, the railway department has implemented the unblocked project and the toilet revolution, leaving the waiting room of the station to the maximum extent for passengers to wait. At the same time, the toilets should be kept clean and in good condition, so as to enhance the feeling and experience of Spring Festival travel rush tourists.
The civil aviation department enriches aviation meals, making passengers eat in the air full of flavor and nostalgia, and promoting the catering in the airport terminal "the same quality and the same price in the same city". Improve barrier-free facilities and equipment, improve the maternal and child room of the airport, and reflect the humanistic care of civil aviation services. Further improve the service level of cabin and ground services to ensure that passengers travel comfortably and conveniently.
Safety is the shortest way home.
At the press conference, the most talked about by relevant departments is safety. Indeed, safety is our lifeline. All departments have taken relevant measures and formulated relevant plans to ensure smooth and safe operation.
Responsible comrades of the National Development and Reform Commission suggested rejecting illegal operations, staying away from danger, and ensuring a safe and smooth road to family reunion.
The public security department reminds that the most important thing to travel by car is to remember the word "safety". And put forward three suggestions: be fully prepared, be civilized and law-abiding, and drive carefully.
The curtain of 2019 Spring Festival travel rush opens, and safety, smoothness and warmth will accompany you and me! The Spring Festival is a festival of family reunion. Peace is the greatest expectation of family members and the shortest way home.